Effective date: March 16, 2026
CommentR is an AI-assisted comment management tool for Facebook Pages, Instagram Business Accounts, and Facebook ad accounts. The service fetches comments from your connected accounts, generates AI response suggestions using third-party AI language model services, and allows Page administrators to review, edit, approve, and post replies. Administrators can also like, hide, and delete comments through the dashboard.
You must be an administrator of a Facebook Page to use CommentR. By connecting your Facebook account, you confirm that you have the authority to manage the Page and its associated Instagram Business Account and ad accounts.
You agree to use CommentR in compliance with Meta's Platform Terms, Developer Policies, and Community Standards. You are solely responsible for the content of replies posted through CommentR, including AI-generated responses that you approve. You must not use CommentR to post spam, harassment, hate speech, or any content that violates applicable laws or Meta's policies.
CommentR uses third-party AI services to generate response suggestions based on comment text. These suggestions are provided as-is and require your review and approval before posting. You are responsible for verifying that AI-generated responses are appropriate, accurate, and compliant with applicable policies before approving them. CommentR does not guarantee the accuracy, appropriateness, or suitability of AI-generated content.
Your use of CommentR is subject to our Privacy Policy. CommentR accesses Facebook and Instagram data through Meta's Graph API with your explicit permission. You can revoke access at any time through your Facebook Business Integrations settings.
CommentR is provided on an "as-is" and "as-available" basis. We do not guarantee uninterrupted or error-free service. The service depends on third-party APIs (Meta, OpenAI, Anthropic) that may experience downtime or changes outside our control.
To the maximum extent permitted by law, CommentR shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the service. This includes but is not limited to damages from posting replies, loss of data, or interruption of service. Our total liability shall not exceed the amount you paid for the service in the 12 months preceding the claim.
You may stop using CommentR at any time by disconnecting your Facebook account and revoking access through Facebook's settings. We may suspend or terminate your access if you violate these terms or if required by Meta's policies. Upon termination, we will delete your data in accordance with our Privacy Policy.
We may update these terms from time to time. If we make significant changes, we will notify you through the service. Your continued use of CommentR after changes take effect constitutes acceptance of the updated terms.
If you have questions about these Terms of Service, contact us at info@commentr.io.