How CommentR Works, 3-Step AI Comment Management for Facebook & Instagram
How It Works

Every feature, explained.

CommentR pulls every comment from your Facebook Pages, Facebook Ads, Instagram posts and Instagram ads, then AI drafts the reply in your brand voice. You approve. Done.

No credit card required · Set up in 2 minutes · Cancel anytime

The Big Picture

Three steps. That's it.

Connect your Pages, let AI draft the replies, review and approve. Every comment answered, zero stress.

1

Connect to Meta

One Meta login connects your Facebook Page, Ad Account, and Instagram profile. Two clicks. No code.

My Store Page Connected
Ad Account #4821 Connected
@mystorepage Connected
2

AI Drafts Replies

CommentR checks your Pages every 1–4 hours (depending on your plan) and generates a personalized reply for each new comment, organic posts, ads, and Instagram.

New comment

"Do you ship to Germany? 🇩🇪"

AI Draft

"Yes! We ship to Germany, delivery takes 3–5 business days. 🇩🇪"

3

Review & Approve

Review AI drafts, edit if needed, and take action, approve, like, hide, or delete, all without leaving CommentR.

AI Suggested Response

"Yes! We ship to Germany, delivery takes 3–5 business days. 🇩🇪"

Meta App Review approved GDPR compliant 12-layer security audit
2 min
setup time
47 min
saved daily
Zero
missed comments
Feature Deep Dive

Everything inside CommentR

Not 47 features you'll never use. Just the ones that save you time and make you money.

Core Feature

AI Comment Detection & Reply Generation

CommentR polls your connected Pages every 1–4 hours (depending on your plan, Business: 1h, Growth and Trial: 2h, Starter: 4h). Every new comment, organic posts, ad comments, Instagram, gets picked up right away.

For each comment, AI reads the context, understands the intent (question, complaint, compliment, spam), and generates a personalized, contextual reply, not a template.

1,500–2,500 AI responses/month
180+ languages supported
8 industry templates + 3 length options
commentr.io
Post Sarah M. · 12m ago Pending

"Do you have this in size M? And how fast is shipping?"

AI Draft

"Yes, size M is available! We ship within 24 hours, delivery usually takes 2–3 business days. 📦"

Ad James K. · 28m ago Pending

"Love this! Is it waterproof? 🌊"

AI Draft

"Thanks James! Yes, it's fully waterproof, rated IP67. Perfect for outdoor adventures. 🌊💪"

Zero Risk

Human Review. Always.

CommentR never posts anything without your approval. Every AI-generated reply goes to your approval queue. You see it, you edit it if you want, you approve it. On Pro, Pre-Approved Rules surface high-confidence replies for fast approval, but you still click Post. Business tier offers optional approval-bypass posting for maximum efficiency.

Approve-only, no auto-replies, ever
Inline editing before posting
Like, hide, or delete directly from dashboard
Posted to Facebook/Instagram in ~60 seconds
Pending 15
Approved 24
Posted 18
You are always in control. Approve-only by default.
Power User

Batch Actions & Keyboard Shortcuts

Approve or reject up to 100 replies at once. Navigate with keyboard shortcuts, work 3× faster than clicking one by one.

Select all → Approve in one click
J / K navigate, A approve, R reject
E to edit inline, Esc to cancel
12 comments selected
Post "Do you have this in blue?" Ready
Ad "What's the price for 2 pieces?" Ready
Post "Love this! Is it waterproof? 🌊" Ready
Smart Filter

Spam & Troll Detection

AI detects and filters spam, trolls, and toxic comments on its own. Stop wasting your limited mental energy on people who don't deserve it.

Flagged comments are separated so you can review or dismiss them together, they never pollute your main approval queue.

"FREE FOLLOWERS!!! Click my link 👆👆👆"

Detected: Spam · Auto-flagged

"🤡🤡🤡 worst product ever lmaooo"

Detected: Troll · Auto-flagged

"Can I order this as a gift? Do you gift wrap?"

Legit question · AI reply ready

Included from Day 1

Ad Comments, Facebook & Instagram

Most competitors charge extra or lock ad comments behind expensive tiers. CommentR includes Facebook Ad comments and Instagram Ad comments from day one. Even in Starter.

Your ads generate the highest-intent comments, those are the ones you can't afford to miss.

Facebook Page
Organic + Ad comments
Included
Instagram
Organic + Ad comments
Included

Competitors charge $100+/month extra for ad comment access. CommentR includes it in every plan.

Proprietary Technology

Brand Voice Learning

Every time you edit a reply, CommentR watches. It learns your tone, your phrases, your emoji habits, your formality. After just 10 edits, it starts writing like you. After 50, it's dialed in. No setup. No questionnaires. Just edit, and it learns.

1 Edits 1–9

"Hello! Thank you for your question. Yes, we do offer free shipping on orders over $50. Please let us know if you need further assistance!"

Correct. On-topic. But sounds like every other brand.

BVL: Observing...

2 Edits 10–49

"Hey! Yep, free shipping over $50, most orders land in 2–3 days. Hit us up if you need anything else! 🙌"

Getting closer. Picks up your casual tone and emojis.

BVL: Learning your voice...

50+ edits

"Yooo free shipping on 50+, takes like 2 days max. Lmk if you need help picking a size! 🤙"

That's you. Customers can't tell the difference.

BVL: Dialled in ✓

Included from the Starter plan. Growth gives you 3 separate Brand Voice profiles, one per Page.

Competitors charge $200+/month for this feature alone.

The Dashboard

One dashboard. Every comment. Total control.

Facebook organic + Facebook ads + Instagram organic + Instagram ads, all in one place. Filter by platform, status, or date. Light mode or dark mode. Desktop or mobile.

Smart Filters

Filter by platform (Facebook/Instagram), type (Post/Ad), status (Pending/Approved/Posted), or search by keyword.

Dark Mode

Easy on the eyes for evening work. Toggle between light and dark themes with one click.

Mobile-Ready

Full dashboard works on mobile. Approve replies from your phone on the go. No app download needed.

Saved Replies Growth

Save your most-used replies, "Thanks for your order, we'll ship today!" One click. Zero repetitive typing.

Activity Log Growth

See who approved what, when. Review team performance. Full audit trail for every action.

Starter vs Growth

Feature availability by plan

Feature Starter $39/mo
Growth $89/mo
AI responses / month1,5002,500
Publishable replies / month7502,500
Facebook / Instagram Pages23
Comment polling intervalEvery 4 hoursEvery 2 hours
AI engineAdvancedPremium
Brand Voice Learning✓ 1 profile3 profiles
Ad comments included
Instagram comments included
Spam & troll filter
Batch actions & keyboard shortcuts
8 industry templates
Dark mode & mobile dashboard
Saved Replies Library-
Activity log & team performance-
SupportEmail (48h)Priority (24h)
Security & Trust

Enterprise-grade security. Guaranteed.

Your data is safer with CommentR than in that spreadsheet sitting on your desktop.

Meta App Review

Officially approved by Meta. Reviewed and verified.

GDPR Compliant

Full GDPR Article 17 compliance. Your data, your rules.

12-Layer Audit

Comprehensive security audit completed April 2026.

Bank-Grade Encryption

Facebook tokens encrypted. Never stored in public locations.

Ready to stop losing customers to unanswered comments?

Connect your Pages. Let AI draft the replies. Review, approve, done. Start your 7-day free trial, no credit card required.

No credit card · 25 posts + 100 AI responses · Cancel anytime